Introducing Stephani Golie, Executive Director of Carriage Inn Bryan
May 26, 2020 |by RCM Corporate
Stephani Golie was promoted to Executive Director of the Carriage Inn in Bryan, TX and the first few months of her tenure have been more than a little unusual. In this article, we discussed Stephani's background and how she is adjusting to working in senior living during a pandemic. As you will see, Stephani's warmth and compassion shines through and if you want to learn more about Carriage Inn Bryan, please visit their web site or contact them for more information.
Can you tell us about your background?
In 2004 I graduated as a Licensed Vocational Nurse and began my career in home health. In 2007, I began working as a Quality Improvement Specialist, which included the implementation of eClinicalWorks, an Electronic Medical Records software for multiple Federally Qualified Health Centers in the Brazos Valley. I also trained physicians and other clinical staff on software as well as managing and researching data for UDS and other required reporting. I also worked as a Care Manager for Humana, preventing rehospitalizations, and educating members on medications and resources available. In January of 2019, Carriage Inn Bryan hired me as their Director of Marketing and Sales, and in January of 2020, I was promoted to Executive Director.
How did you transition to the Senior Living Industry?
I started fresh out of nursing school as a home health nurse, and I really enjoyed being able to serve the senior population. Around 2015, I was introduced to marketing senior living at an Alzheimer's Community through a very close friend. As the Director of Marketing at that community, I was able to make an impactful difference in the lives of families who were struggling with the challenges of Alzheimer's. Since then, helping seniors find a safe place to call home has driven my success.
What do you enjoy most about your job?
I enjoy having the ability to provide a home that is safe and fun for our seniors. They really are vulnerable in so many ways, and it's so rewarding when the residents and their families tell you how mom or dad is thriving and meeting new friends and loving their new home. And they trust that you will provide the best environment for their loved one.
What advice do you have for someone interested in working in this industry?
I encourage it! It is an opportunity to learn patience, compassion, and it really teaches you to cherish the time you have. They have so much to share with us, and in a fast-paced world, sometimes we just need to sit down and listen.
How have you had to adjust due to COVID-19?
It's been challenging, especially in an environment where you are trying to make everyday fun and exciting and have rooms filled with activities and socializing. We are adjusting to a new normal. We are finding new ways to engage our residents while following local and federal guidelines to keep them safe. I love to hug and smile and be close and hands-on with our residents. During this time, when they can't see your smile because of the mask or you can't hug someone, I just remind them how much they are loved as often as I can.
Has your past medical experience helped you manage through this crisis? If so, how?
I truly think it has helped. I feel like I am more cautious and more strict on my guidelines. I've seen someone in a respiratory crisis, and it breaks my heart to imagine anyone of my sweet residents having to go through that experience and possibly even alone due to all the restrictions. Based on my experience, I am quick to analyze symptoms and rationalize what could be going on and, of course, try to rule out COVID-19. It definitely keeps me more focused on what is going on around me.
What do you enjoy doing in your spare time? Do you even have spare time?
Spare time? Haha. I am just thankful that I have such an amazing support system with my family. Keith and I work long hours and understand the sacrifices that are necessary to do our jobs well. When we have spare time, we love to spend it together barbecuing or at the lake with our kids and friends. Our biggest passion is supporting Back the Blue events with our truck clubs, and Keith and I are the organizers for an Annual Toy Drive for God's Garage in Conroe. We love giving back and supporting these great causes.