You, the entire staff and the community have gone beyond all expectations to make sure all the residents have received nothing but the Best Care during these very difficult times (Hurricane Harvey).
As I previously told you, I know that you and the staff have families of your own and the sacrifices everyone has made to make sure that the residents at Spring Creek Village take preference over their own families, goes beyond the call of duty.
The flooding from this storm is something that the people in this city have never experienced before and the dedication from the Spring Creek Village Staff to find ways to get to work and those that stayed many hours after their schedule ended to help out to cover for staff who couldn’t get to work, shows what Great People make up the staff at Spring Creek Village.
During these very trying times (Hurricane Harvey), everyone always greeted me with a smile and a hello every time I came through the front door that was amazing to me. I know many of you had put in very long hours, were tired, stressed out and were worried about their own families but never showed that to anyone including the residents.
Spring Creek Village has been my mother’s place of living since November of last year and I can’t say enough good things about the facility but after these past few days, dealing with the storm, flooding, you, your staff and all the employees of Spring Creek Village, have been incredible. I felt and knew my mother was living in a very secure facility and that you had put your Emergency Plans into effect well before the storm arrived, I knew she was safe.
Before we moved my mother into assisted living, we had visited several facilities before deciding on Spring Creek Village and today, I’m so glad we chose Spring Creek Village. I would recommend Spring Creek Village to anyone that was looking for an assisted living facility for their love ones.
I will never be able to express all the gratitude I have for you and your staff and what you have done for my mother.
The actions that have been shown by you and your staff these past few days are the Testimonial that I would share with anyone.
I truly appreciate everyone at Spring Creek Village.
Thanks for everything,
Mike F. (resident son)